Towlson Plumbing Heating & Cooling Inc.

Positive:
- Responsive and efficient service.
- Good for emergency situations, fitting customers into busy schedules.
- Professional, courteous, and knowledgeable technicians.
- Fair pricing.
- Excellent for complex jobs, including complete system replacements.
Negative:
- Poor communication and follow-up, especially from the owner.
- Unprofessional behavior (e.g., not showing up for appointments, blaming others).
- Potential for high-pressure sales tactics (e.g., trying to sell unnecessary replacements).
- Poor hygiene and disregard for customer property (e.g., spreading sewage).
- Inconsistent service quality (e.g., not having necessary parts).

Review Summary